Care Instructions
product care cards
Here is everything you need to know to care for your Ardmore creations. Click on the relevant product category below to view the relevant care instruction cards.
Frequently Asked Questions
How does Ardmore ensure safe delivery of the artworks?
Our packing team uses a combination of tissue paper, butcher paper and bubble wrap, carefully wrapping individual parts and accessories to protect each unique piece during shipping.
The artwork is then placed in its packaging and held firmly in a cocoon of expanding foam.
We prioritise the artwork's safety to ensure it arrives in perfect condition.
To learn more about our packing, please watch the video on this page.
How can I verify an authentic Ardmore ceramic?
Watch the video on this page to see how to verify an authentic Ardmore artwork.
How does Ardmore handle taxes for international orders?
For orders shipping outside of South Africa, please be aware that our prices do not include local import duties or taxes, which vary from country to country. These additional costs, if applicable, will be the sole responsibility of the customer and may be charged at the time of delivery.
How long does shipping take?
Upon receipt of your order, we aim to process it as quickly as possible. Please allow 2-3 business days for us to prepare your order for shipment.
Following dispatch, delivery times will vary depending on your location. You will be provided with tracking information so you can monitor your package’s progress from our hands to yours.
For South African orders you can expect delivery within 7-10 working days.
For international orders you can expect delivery within 10-14 working days. Please budget additional time in the case of your home country's customs delaying the delivery.
Get In Touch With Us
Have any questions? Get in touch with us by clicking the button below.